777gam Privacy Policy — How We Handle Your Data

01 Introduction

This Privacy Policy explains how 777gam ("we", "us", "the Platform") collects, uses, stores and protects the personal information of players who register and use the 777gam platform at 777gam.onl. It covers all sections of the platform including Casino, Live Casino, Fish Games, Game Lobby, Betting, VIP and all associated support and account management functions.

By registering a 777gam account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree with this policy, please do not register an account or continue using the platform.

This policy is written in plain English for the benefit of our players in Pakistan. We have tried to avoid technical or legal jargon wherever possible. If anything in this policy is unclear, please contact the support team before continuing to use 777gam.

02 Information We Collect

777gam collects personal information from you in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use the platform, and information we receive from third-party payment processors for the purpose of verifying transactions.

Information You Provide Directly

• Registration details: Full legal name, date of birth, residential address in Pakistan, email address and the mobile number associated with your account.
• Identity verification documents: Copies of your National Identity Card (CNIC) or other government-issued ID as required during the verification process.
• Payment information: Details of the payment methods you register with your account, such as your JazzCash or Easypaisa mobile number, bank account details or card information. Full payment credentials are processed through secure third-party gateways and are not stored in plain text by 777gam.
• Support communications: The content of messages you send to the 777gam support team via live chat or email, including any attachments you share for the purpose of resolving a query.
• Responsible gaming preferences: Choices you make regarding deposit limits, session limits or self-exclusion requests.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system version, browser type and version, and screen resolution.
• Usage data: Pages visited on the platform, games played, time spent in each session, bets placed and results, deposit and withdrawal history, and navigation patterns within the platform.
• Session data: Login timestamps, session duration and logout events.
• Cookie data: Information stored via cookies and similar technologies as described in Section 7 of this policy.

Information from Third Parties

When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or any other supported payment method, 777gam receives a transaction confirmation from the relevant payment processor. This includes the transaction reference, amount in PKR, timestamp and the masked identifier of the payment method used. 777gam does not receive or store your full wallet PINs, full card numbers or online banking passwords.

03 How We Use Your Data

The personal information collected by 777gam is used solely for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

Purpose	How Your Data Is Used
Account Management	To create, operate and maintain your 777gam account, including login authentication and account settings.
Transaction Processing	To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards, and to maintain accurate transaction records.
Identity Verification	To verify your identity and age as required by our platform standards, particularly before processing significant withdrawals.
Customer Support	To respond to your queries, investigate complaints and resolve issues related to your account, bets or payments.
Platform Improvement	To analyse how the platform is used in aggregate, identify technical issues, improve game performance and enhance the overall user experience.
Fraud Prevention	To detect and prevent fraudulent activity, bonus abuse, money laundering, multiple account creation and other prohibited activity described in the Terms and Conditions.
Responsible Gaming	To enforce deposit limits, session limits and self-exclusion settings that you have chosen, and to monitor for signs of problematic gaming behaviour where relevant.
Communications	To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about relevant offers.

04 Legal Basis for Processing Your Data

777gam processes your personal data on the following legal grounds:

• Contractual necessity: Processing that is required to operate your account and provide the services you have signed up for, including processing deposits, withdrawals and game results.
• Legitimate interests: Processing carried out to protect the security and integrity of the platform, prevent fraud, maintain accurate records and improve the platform experience — provided these interests do not override your fundamental privacy rights.
• Legal obligation: Processing required to comply with applicable anti-money laundering obligations, including identity verification and transaction record-keeping.
• Consent: Where you have given explicit consent, such as opting in to receive promotional communications. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.

05 Payment Data & PKR Transactions

All financial transactions at 777gam are conducted in PKR. When you make a deposit or withdrawal, the actual processing of funds is handled by third-party payment service providers that operate the relevant payment network — JazzCash, Easypaisa, Raast, your bank or your card network. These providers have their own privacy and security standards and their own terms of service that apply to your use of their services.

777gam receives only the minimum transaction data necessary to credit your account, verify payment receipt and maintain financial records. This typically means the transaction ID, the PKR amount, the timestamp and a masked version of your payment identifier (such as the last few digits of your account or card number).

Payment records are retained for as long as your account is active and for the minimum period required for financial record-keeping purposes after account closure, as described in Section 8.

06 Sharing Your Information

777gam does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. Your information may be shared with third parties only in the following specific and limited circumstances:

• Payment processors: We share the minimum necessary payment data with JazzCash, Easypaisa, Raast and other payment service providers to process your deposits and withdrawals in PKR.
• Identity verification providers: We may use third-party identity verification services to assist with CNIC verification and fraud prevention checks. These providers are contractually bound to process data only for the specified purpose.
• Game content providers: Third-party game studios and aggregators that supply the Casino, Live Casino and Fish Games content accessible through 777gam may receive limited gameplay data (such as bet amounts and game outcomes) to enable game function, calculate results and return winnings. These providers do not receive your identity documents or full payment details.
• IT and infrastructure providers: Cloud hosting, database management and security service providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory requirements: Where we are legally required to disclose information — for example, in response to a valid legal process, court order, or to report suspicious financial activity in line with applicable anti-money laundering standards.
• Business transfers: In the unlikely event of a merger, acquisition or transfer of the 777gam platform or its assets, player data may be transferred to the acquiring party as part of that transaction, subject to the same privacy protections described in this policy.

All third parties with whom 777gam shares personal data are required to handle that data in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond the specific task for which it was shared.

07 Cookies & Tracking Technologies

777gam uses cookies and similar technologies (such as local storage and session storage) to make the platform function correctly, keep you logged in during a session, remember your preferences and understand how players use the platform so we can improve it.

Types of Cookies Used

• Essential cookies: These are required for the platform to function. They manage your login session, keep your account secure, remember your language preferences and enable core platform features. You cannot opt out of essential cookies while using the platform.
• Functional cookies: These remember choices you have made, such as your preferred game view or notification settings, so you do not have to reconfigure them every time you log in.
• Analytics cookies: We use anonymised analytics data to understand how players navigate the platform, which games are most popular and where technical issues occur. This data is used in aggregate and does not identify you personally.

777gam does not use third-party advertising cookies or allow advertising networks to track your activity across other websites via cookies set on the 777gam platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core platform features. For functional and analytics cookies, adjusting your browser settings will not affect your ability to use the platform but may mean certain preferences are not remembered between sessions.

08 Data Retention

777gam retains your personal data for as long as your account is active. When your account is closed — whether at your request or by 777gam under the circumstances described in the Terms and Conditions — your personal data is retained for the minimum period required for the following purposes:

• Financial records: Transaction history and payment records are retained for a minimum of five years after account closure to satisfy standard financial record-keeping requirements.
• Identity verification: Copies of identity documents submitted during verification are retained for a minimum of five years after account closure.
• Responsible gaming records: Records of self-exclusion requests and related responsible gaming decisions are retained to prevent re-registration during any active exclusion period and to maintain an accurate history of responsible gaming actions taken.
• Support communications: Records of support interactions are retained for a minimum of two years to assist in the resolution of any delayed complaints or disputes.
• General account data: Other personal data is deleted or anonymised within a reasonable period following account closure and the expiry of the applicable retention periods above.

If you have opted in to receive promotional communications, your contact details will be retained for marketing purposes until you opt out, at which point they will be removed from the relevant marketing lists.

09 Security Measures

777gam takes the security of your personal data seriously and has put in place a range of technical and organisational measures to protect it against unauthorised access, loss, misuse or alteration. These include:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
• Encrypted storage of sensitive data at rest, including identity verification records and payment reference data.
• Access controls that limit which team members can access player personal data, based on their role and the minimum access required to perform their duties.
• Regular internal security reviews and monitoring of platform systems for unusual activity.
• Secure handling procedures for identity verification documents, including restricted access and defined retention and deletion processes.

While 777gam takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — see the account security guidance in the Terms and Conditions.

In the event of a data security incident that is likely to affect your personal data, 777gam will notify affected players promptly and take immediate steps to contain and address the incident.

10 Your Data Rights

As a 777gam player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 777gam support team with your request and we will respond within a reasonable timeframe.

To submit a data rights request, contact the 777gam support team via live chat or the email address shown in the footer. We will verify your identity before processing any request that involves sharing, modifying or deleting personal data, to ensure the security of your account.

11 Responsible Gaming Data

Information related to your responsible gaming choices at 777gam — including deposit limits you have set, session time limits, self-exclusion requests and any communications with the support team about gaming behaviour — is treated with particular sensitivity.

This data is used exclusively to:

• Apply and enforce the limits and exclusions you have requested.
• Prevent re-registration during an active self-exclusion period.
• Enable the support team to provide appropriate assistance if contacted about responsible gaming concerns.
• Maintain an accurate history of responsible gaming actions taken on your account.

Responsible gaming data is never shared with third parties for commercial or marketing purposes and is never used to target you with promotional offers. For full details of the responsible gaming tools available to you, visit the Responsible Gaming page.

12 Children's Privacy

777gam is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account, make any deposit or use any part of the 777gam platform.

If 777gam becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all deposits will be returned to the original payment method, and all associated data will be deleted as soon as is reasonably practicable.

If you are a parent or guardian and believe that a person under 18 in your care has registered an account with 777gam, please contact the support team immediately.

13 Changes to This Privacy Policy

777gam may update this Privacy Policy from time to time to reflect changes in the platform, the services offered, or applicable legal and regulatory requirements. When material changes are made, registered players will be notified via email or an on-platform notification before the changes take effect.

The date at the top of this page reflects when the policy was last reviewed. Your continued use of the 777gam platform after being notified of an update constitutes your acceptance of the revised policy. If you do not agree with any changes, please stop using the platform and contact support to close your account and withdraw any remaining balance.

We encourage you to review this page periodically to stay informed about how 777gam protects your personal information.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with the 777gam support team. We are available 24 hours a day, 7 days a week.

You can reach us via the live chat function available within your logged-in account, or by email. The support email address is displayed in the footer of this page. For data rights requests specifically, please include "Data Rights Request" in the subject line of your message so that it can be directed to the right team member promptly.

We take all privacy-related concerns seriously and will acknowledge your message and provide an initial response within a reasonable timeframe. Complex requests — such as full data access requests — may take slightly longer to fulfil due to the verification steps required to protect your account security.